Your Privacy Is Our Responsibility

hit880 ("we", "our", or "platform") provides a safe and reliable online casino and betting service for players in Bangladesh. We place the highest importance on our users' privacy and believe that every individual's personal information belongs to them.

This privacy policy ("policy") applies to the hit880 website, mobile platform, and all related services. It describes what types of information we collect, how we use that information, who we share it with, and what steps we take to protect your data.

This policy applies to all users registered with hit880, account applicants, and anyone visiting the site. If you do not agree with this policy, please stop using our services.

hit880 collects different types of information at various stages of our relationship with you. A detailed description of each is provided below:

2.1 Registration Information

When creating an account, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

hit880 conducts a KYC (Know Your Customer) verification process for the purpose of processing financial transactions and preventing fraud. The following documents may be required for this process:

• Copy of National Identity Card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Document proving ownership of payment method (such as bKash or Nagad account verification)

2.3 Financial Information

• Deposit and withdrawal history
• Payment methods used (bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction amounts and dates

2.4 Usage Information

When you use hit880, the following information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Date and time of site access
• Pages viewed and time spent
• Gaming activity history (bet amounts, win and loss records)
• Information collected from cookies and similar tracking technologies

hit880 uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties.

The main purposes for which we use your information are:

• Account Management: Creating, verifying, and managing your account.
• Payment Processing: Completing deposits and withdrawals securely.
• Security Assurance: Preventing fraud, money laundering, and other illegal activities.
• Customer Support: Resolving your questions and issues.
• Age Verification: Ensuring that only those aged 21 or above are using the platform.
• Responsible Gaming: Identifying unusual gaming patterns and providing support when needed.
• Service Improvement: Enhancing the platform experience and functionality.
• Legitimate Communication: Sending important updates, policy changes, and account-related information.

hit880 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

To operate our services, we rely on certain trusted third parties such as payment gateways, KYC verification services, and technology support providers. Only the necessary information is shared with these partners, and they operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information in response to applicable laws in Bangladesh or valid requests from competent authorities. In such situations, we will only provide information in accordance with legal directives.

4.3 Fraud and Crime Prevention

If fraud, money laundering, or illegal activity is suspected, relevant information may be provided to the appropriate authorities.

hit880 takes the most advanced technical and administrative measures to protect your information. Our security framework consists of the following elements:

5.1 Technical Protection

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption.
• Encrypted Storage: Sensitive data (passwords, financial information) is stored in encrypted form.
• Firewall and Intrusion Detection: Advanced firewalls are used to prevent unauthorized access.
• Regular Security Audits: Our systems undergo regular security audits.
• Two-Factor Authentication: An additional security layer is available for account access.

5.2 Administrative Protection

• Only authorized personnel have access to personal information.
• All staff are required to comply with the privacy policy.
• All instances of data access are logged and monitored.

Cookies and similar tracking technologies are used on the hit880 website. Cookies are small text files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential Cookies: Required for the core operation of the site (login sessions, security).
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect information about site usage, which helps improve the service.

6.2 Cookie Control

You can manage cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.

hit880 retains your personal information only for as long as necessary. Our retention policy is as follows:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
• Financial Records: Financial transaction data is retained for long-term legal requirements.
• Usage Logs: Generally retained for a short period, but may be kept longer if needed for security investigations.

hit880 respects your right to data privacy. You have the following rights:

8.1 Right to Access Information

You may request to view the information we hold about you at any time. We will provide that information within a reasonable timeframe.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction through our support team.

8.3 Right to Close Account

You may request to close your account at any time. However, certain information may need to be retained for a defined period due to legal and regulatory obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, simply inform our support team and we will stop that communication immediately.

hit880 is a responsible gaming platform. Our services are for those aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all related information.

Our request to parents — please ensure your children cannot access this platform. If you have any concern, please inform our support team.

Transactions on hit880 are processed via bKash, Nagad, Rocket, Upay, and bank transfer. We take special measures to protect payment information:

• All payment information is protected by industry-standard encryption.
• We never store full card numbers or mobile banking PINs.
• Trusted and verified gateways are used for payment processing.
• Suspicious transactions are automatically flagged and verified.

The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 10 to 45 minutes.

The hit880 platform includes services from game providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers may have their own privacy policies and we are not responsible for their data collection practices.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. When using their platforms, their own terms and conditions will apply.

hit880 may update this privacy policy from time to time. For any significant changes, we will notify registered users by email.

Continuing to use the site after a policy change will be considered as your agreement to that change. We therefore recommend that you visit this page regularly.

The date of each update will be noted at the top of the page.

For any questions, concerns, or complaints regarding the privacy policy, please contact us. Our privacy team will review your matter promptly and carefully.